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support@graphicarea.net
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FAQ

1. When can I download the data?

  • In most cases you will get the graphics 5-10 minutes after you pay via PayPal.

2. How can I edit the teamplates without Photoshop?

  • It is very easy to edit the files yourself, and for that, you can download the free Photoshop version. If this is not possible you can contact our support and describe the change requests.

3. What is the advantage of the templates?

  • Templates are ideal for smaller streamers that help you, to offer your users a professional and consistent appearance without spending a lot of money.

4. What are the advantages of the unique designs?

  • With its unique design the streamer can offer its viewers a very clear, attractive and individual design. With that it leverages clearly away from the competition and increases its recognition value.

5. Where can I download the freebies?

  • You will get a password in a email. With this password you can download the files.

6. I didn’t receive the email with the password for the download?

  • Please check again in your email, whether it is correctly specified. Otherwise, it is possible that the email ended up in the spam folder.

7. What can I do with a bundle?

  • A bundle offers the advantage to offer almost all designs that man needs in the field of streaming, YouTube, Facebook & Twitter, for a very low price. These bundles are uniformly designed.

8. Can we form a partnership with you?

  • Certainly. We offer different programs, however you must have more than 5,000 followers. Contact our support.

9. I would like to buy unique designs, how can I do that?

  • Contact our Support with your ideas, wishes and questions. Everything is then clarified further.

10. Where can I find the matching font?

  • The link to the font is found indicated under the templates. This must then be downloaded and installed.

11. In which file type do the templates come?

  • Normally, all files are in .psd format except the Twitch Alerts that come in .png format.
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